Privacy Policy

Our Commitment to Your Privacy

At DiabetesCare Kenya, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Last updated: March 1, 2025

Information We Collect

Personal Information

We collect information that identifies, relates to, describes, or could reasonably be linked to you, including:

Name, email address, phone number, and other contact details
Date of birth, gender, and other demographic information
Medical history, current medications, and other health-related information
Blood glucose readings and other biometric data

Usage Data

We automatically collect certain information when you access or use our platform, including:

Device information (type, operating system, browser)
Log data (IP address, access times, pages viewed)
App usage patterns and feature engagement

How We Use Your Information

We use your information for the following purposes:

Providing personalized diabetes management tools and recommendations
Analyzing trends to improve our platform and services
Communicating with you about your account, updates, and health insights
Identifying and preventing fraudulent activities
Complying with legal obligations and healthcare regulations

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. We comply with international healthcare data protection standards and the Data Protection Act of Kenya.

Sharing Your Information

We may share your information with:

Healthcare providers authorized by you to access your data
Service providers who help us operate our platform
Regulatory authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to certain exceptions)
Opt-out of certain data processing activities
Withdraw consent at any time

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@diabetescarekenya.co.ke

Phone: +254 112291829

Address: Westlands Business Park, Nairobi, Kenya